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Privacy Statement

This Privacy Policy explains how Kinghills collects, uses and protects personal information when you register, play or otherwise interact with our services. We take user privacy seriously and set out what data we hold, how it is processed, and the choices available to you.

Types of data we collect

We collect information needed to provide accounts, process transactions, prevent fraud and comply with legal obligations. Data categories include personal identification, technical information from your device and records of your activity on the site.

Personal data

Personal data may include your name, date of birth, email address, postal address, telephone number and identity documents provided for verification. Personal details are used to confirm eligibility, meet anti-money‑laundering and age requirements and to communicate with you about your account.

Technical data

Technical data covers IP address, device and browser details, operating system, localisation signals, cookies and usage statistics. This information helps with security, troubleshooting, fraud detection and the functioning of the website and any progressive web app.

Transactional data

Transactional data includes deposits, withdrawals, play history, bet records and payment method details needed to process transactions. We retain transaction logs for operational, security and compliance purposes and to resolve any disputes.

Use of information

We use collected data to operate user accounts, verify identity, process payments, provide customer support, investigate suspicious activity and comply with legal or regulatory obligations. Aggregated or anonymised data may be used for analysis and service improvements.

Data protection practices

We apply technical and organisational measures to protect personal data against unauthorised access, loss or alteration. Access to personal information is restricted to staff and service providers with a legitimate need to process it. Where third parties process data on our behalf, we require appropriate safeguards.

Cookies and tracking technologies

We use cookies and similar technologies to provide essential site functions, remember preferences and measure site performance. Some cookies are necessary for security and session management; others enable analytics and personalised content. You may control cookie preferences through your browser or the site’s cookie settings.

User rights

You have rights to request access to the personal data we hold about you, to ask for corrections, to request deletion where applicable, and to object to or restrict certain processing. You may also withdraw consent where processing is based on consent.

Access, correction and deletion of data

To exercise your rights or to update information, contact our support team through the account dashboard. We will respond to legitimate requests in line with applicable data protection requirements and may require verification before making changes.

Information sharing and third parties

We may share data with payment processors, identity verification providers, fraud prevention services and other trusted third parties that assist with account operation and compliance. Information may also be disclosed where required by law or to protect legal rights. When you create an account with King Hills, third‑party processors are used only under contract and are obliged to safeguard your data.

Privacy policy updates

We may amend this policy to reflect changes in our services or legal requirements. Material changes will be communicated via the website or your registered contact details. Please review this page regularly for the latest information.