At Kinghills we take safer gambling seriously and are committed to helping players keep their play controlled and enjoyable. We provide tools, guidance and support to help you manage your activity, protect your finances and recognise when to pause or stop. Our approach is to offer clear controls and straightforward routes to help for anyone who needs them.
We prioritise player safety and responsible play. Everyone must be 18 or over to register. We encourage sensible staking, regular self-checks and use of account controls. Our aim is to reduce harm by making limits accessible, reversible where appropriate, and simple to manage.
Players can set a range of controls in their account dashboard or by contacting support. Tools include deposit limits, loss limits, session time reminders, reality checks and temporary account breaks. These measures are designed to put you back in control quickly and without complex procedures.
Deposit limits can be set on a daily, weekly or monthly basis. You may increase a limit after a cooling-off period, or reduce it immediately. Setting a deposit limit helps prevent unintended overspending and is one of the most effective first steps for safer play.
Loss limits restrict how much you can lose over a chosen period. Like deposit limits, these can be applied for short or long periods and adjusted with a lead time to avoid impulsive changes. Loss limits are useful for players who want to cap potential downside while continuing to play.
Session time reminders and limits help you avoid extended play. You can also choose temporary account breaks (time‑outs) for a fixed period. During a break you will not be able to place bets or access play features, allowing time for reflection without pressure to resume.
Self‑exclusion provides a longer‑term option to pause or close access to your account. Durations vary from short‑term exclusions to permanent closure. Requests can be made through the account dashboard or by contacting support. Once a self‑exclusion is in place, reinstatement typically requires a formal review and cooling‑off period.
Be alert to warning signs such as spending more than intended, neglecting responsibilities, chasing losses, borrowing money to gamble or hiding activity. If you notice these patterns in yourself or someone you care for, consider using limits, a break or self‑exclusion and seek external help.
Set sensible pre‑commitment limits, stick to a budget, take regular breaks, avoid gambling when stressed or impaired, and keep gambling separate from essential bills. Discussing your play with a trusted friend or family member can also help maintain perspective.
If you need further assistance, contact specialist support organisations and helplines in your area. For direct help with your account or to set controls, contact [email protected]. King Hills encourages anyone experiencing difficulty to seek professional advice promptly; confidential, non‑judgemental help is available from recognised gambling support charities and local services.
